rider support

Fast and Worldwide Shipping

All our items are shipped from our warehouse in the French Alps and are sent everywhere globally. For each destination we offer at least one shipping option. You will discover the shipping options at checkout. We also ship for free with a minimum purchase order based on your location and we refund duty fees on demand. Contact us, for more information on the free shipping.

Secured Payments

We use Shopify Payment to guarantee an extra secured online payment getaway. Shopify Payments is PCI compliant, the global security standard for organizations that handle credit and debit card information, established by Visa, MasterCard, American Express, Discover Card and JCB. Your payment data is therefore crypted and the servers on which it transits are secured according to the highest global standard.

Free Exchanges and Easy return

 

On request we shall provide you with a prepaid label to exchange your items for free*. Similarly you are able to send us back the items you do not wish to keep for free and we shall refund you accordingly to our terms and conditions.

 

For more information contact us.

 

*For some locations we may ask you to send the items back by your own means and refund you the fees.